Vital factors to focus on while developing a package delivery app like Uber for Courier

Earlier, the process to deliver courier was a tedious task and time-consuming. But the idea of on-demand courier delivery service has redefined the task by offering customer convenience. Therefore, resulting in the growing demand for courier delivery apps. To cope with the competition, your app has to stand apart from all other apps. That’s how your app gets huge attention from customers.

If you have the idea to develop the Uber for Courier like app, you have to concentrate on some points before app development. In this blog, we will know the features list and factors to concentrate on while developing an app like Uber for Courier.

Core features of the on-demand courier delivery service app like Uber for courier

Depending on your business model, you have to consider the functional specifications of the app. Here, you have to concentrate on some core features that ensure the success of your business model.

Customer app

  • Login/Authentication
  • Orders
  • GPS order tracking
  • In-app messaging
  • Payments
  • Rating system
  • Push notifications

Delivery personnel app

  • Manage profile
  • Availability toggle
  • Accept/Reject requests
  • Alerts and reminders
  • Delivery history
  • Earnings
  • Location tracking

Admin panel

  • Manage customers
  • Manage ratings and feedback
  • Package tracking
  • Set service range
  • Automate workflow
  • Customer support
  • Insightful reports

Advanced features

  • Refer and earn
  • Invoice generation
  • Booking through call/SMS

Major factors to boost your on-demand courier delivery service business

In the competitive industry with the changing market trends, just developing an app like Uber for Courier is insufficient. To make your app successful and sustain in this flourishing market, consider the following five major factors.

Promoting your app

Whenever any new brand is introduced, it needs brand awareness among audiences. Therefore, it is important to know when is the right time to promote your app. To generate curiosity among people, you can begin promoting your app from the beginning of the app development phase. People should have awareness before you launch your app in the market.

Promote your app in the most popular ways so it reaches a wide range of audience. Social media channels and print media are the two common platforms mostly preferred by many entrepreneurs in this digital era.

Build customer relationships

The success of the on-demand app relies on a loyal customer base, i.e., having a long-term customer relationship. Also, it depends on the stakeholders and service providers. It is easy to reach your customers via social media platforms. But long-term customer relationships are built through feedback and support you offer whenever they have any queries. Just collecting feedback will not help you in any way. You have to consider those feedback and try improving your business operations accordingly.

Retain customers

We all know that the competition in the on-demand courier service industry is increasing tremendously. You have to follow your unique strategies to get attention from people to your business. You can even provide offers, discounts, and referral points to retain your customers.

App performance

Improving the app performance regularly will considerably impact the success of your business. You can get to know more about your services and app functionality queries from customers’ feedback, as already mentioned. If customers find any difficulties in availing of the courier service via your app, they feel uncomfortable in availing of the service again. So, it is better to improve your app performance so that you will not lose your regular customers.

Personalization approach

You can send personalized messages about the courier service to your customers via the app. It will improve the customer’s engagement with the app to a larger extent. One most important thing you have to concentrate on is to avoid repetitive and irrelevant messages. It might ruin your reputation.

Cost for developing the Uber for Courier like app

Many factors determine the cost of the on-demand courier delivery app. Especially, features and functionality of the app. Some more elements are app complexity, platform, additional features, app development duration, and design.

You have to consider whether your business can be launched within your budget. However, you can go with the basic features in the beginning and later, you can add some new features in subsequent versions. On the other hand, you can offer advanced features in the premium subscription version to customers.

To conclude,

Merely proceeding with the courier service app development will not help you in the long term as you have to know some business growth tips. So far, we have seen that in this blog. Apart from this, considering your price & features for developing the Uber for Courier app is necessary. With the increasing demand for courier apps, make your app more reliable, functional, and secure. This enhances your business considerably. Be sure to implement some new features and ideal strategies to withstand the fluctuating industry trends.