Informative Guide to Migrate Shared Mailbox to Office 365

For many reasons, users want to Migrate a shared mailbox to Office 365. Additionally, we provide a brief about shared mailboxes in Office 365 and the reasons to migrate them to Office 365.

Why do users want to Migrate Shared Mailbox to Office 365?

  • For better collaboration and communication among the users.
  • Office 365 user mailbox allows users to access mail, calendars, and other features and can be easily managed.
  • A user may want to migrate a shared mailbox to Office 365 to take advantage of the additional features and benefits offered by Office 365, such as increased storage, enhanced security, and more.

Here we are going to discuss two methods to Migrate a Shared Mailbox to Office 365. The first method is a manual method which can be tardy and complicated. IT experts recommend using SysInfo Office 365 Backup Tool for efficient and reliable  migrate a shared mailbox to Office 365.

Method 1:

How to Migrate Shared Mailbox to Office 365, Manually

  • Sign in to your MS Office 365 account as an administrator.
  • And go to the Office 365 Admin Center and choose Exchange.
  • Navigate to Recipients >>Shared Here.
  • Choose the shared mailbox and click on Convert under Convert to the regular mailbox.
  • Now Click on Yes to proceed forward.
  • After the Migration process completed.
  • Finally, when you log in to Office 365 again, Then you see that the shared mailbox becomes a user mailbox. The migrated mailbox contained all data of the shared mailbox.

Why do users want to switch Automated method over the manual method:

  • Because tools quickly and efficiently convert a large amount of data in a very short period.
  • Manual tools can not reduce the risk of human errors, but automation can also ensure that data is accurately converted. 
  • In the manual method, Software solutions are not designed in a way to handle a large amount of data and are also not capable of converting multiple shared mailboxes at once.

Method 2:

Here We Perform the Automated method to Shared Mailbox to Office 365

  • Install and run the Office 365 Tool and Select the Office 365 option.
  • Use the option of Modern Authentication and select Your Office 365 Account.
  • Click the import CSV optionand also use multiple Office 365 accounts for backup.
  • Select the Office 365 email which you want to migrate to another email client.
  • Mark the Email which you want to backup and then click on the Next button.
  • Here choose Office 365 to migrate a shared mailbox to Office 365
  • Enter your email address and password to authenticate the login of the Office 365 account.
  • Select the Mailbox User ID of Office 365, which you are migrating emails to.
  • Lastly, click on the convert button.

Advantages of Automated method, To shared Mailbox to Office 365:

  • Option to remove duplicate emails.
  • According to the date range filter, Filters Office 365 mailbox data.
  • Option to split the resultant PST files.
  • Restoring PST and OST files to Office 365 mailboxes.
  • You can save the User mailbox, In-place Archive mailbox, and Public folder.
  • Suitable for all Windows operating system versions.


Here, we discussed in detail “how to migrate a shared mailbox to Office 365 user mailbox”. We described the manual solution but, the manual solution has some limitations. So, we also suggested an alternative solution. With the help of this software, you can easily migrate a shared mailbox to Office 365 user mailbox. Moreover, you can select any one of them as per your need.